Refund policy

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If an item is faulty, damaged or not as described, contact us for a refund or replacement at no cost to you.

We do not offer returns or refunds for change of mind. This does not affect your rights under Australian Consumer Law. For help with a faulty, damaged, incorrect or misdescribed item, email aussiepawsupply@gmail.com with your order number and details of the issue.